Monitoring and tests have completed successfully. This issue is now resolved. Again, apologies for the disruption caused this morning. Our engineering team will conduct a review into the cause of the issue and make any necessary changes to avoid similar occurrences in future. Any questions/issues please get in touch via our in-app/website messaging function.
Posted Aug 05, 2019 - 12:14 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 05, 2019 - 10:40 AEST
Identified
Our engineering team have identified the cause of the problem and are working on a resolution to the issue.
Posted Aug 05, 2019 - 10:20 AEST
Update
Investigation continues and is focused on the Apache server. We hope to confirm shortly and of course work on a resolution. Apologies for the disruption 🙏
Posted Aug 05, 2019 - 10:00 AEST
Investigating
We are currently experiencing widespread performance issues. Our engineering team are investigating and we hope to have a resolution shortly. Updates to come.